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  • Advanced Analytics
  • Data Lake
  • Cloud Connectors
  • Site Collector
  • Other
Upcoming Maintenance

[Scheduled] Maintenance Upgrade: Cloud Connectors

  • Cloud Connectors

Cloud Connector will be upgraded and unavailable during the maintenance window. Once the upgrade is complete, Cloud Connector will continue processing data from where it left off. Release Notes are available at: https://docs.exabeam.com/en/cloud-connectors/all/release-notes/131242-what-s-new.html

[Scheduled] Maintenance : OS Updates

  • Other

We will be performing maintenance on the SaaS platform during your weekly maintenance window. During this maintenance, connections utilizing the VPN connection may be unavailable; if beats agents are in-use, they may not be able to communicate to the beats management endpoint. Once the maintenance is complete, the services will be restored and available.


Previous Incidents

[Complete] Maintenance Upgrade: Cloud Connectors

Began: Ended: Duration:
  • Cloud Connectors

Cloud Connector will be upgraded and unavailable during the maintenance window. Once the upgrade is complete, Cloud Connector will continue processing data from where it left off. Release Notes are available at: https://docs.exabeam.com/en/cloud-connectors/all/release-notes/131242-what-s-new.html

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The scheduled maintenance is now complete.

[Complete] Maintenance: Cloud Connectors

Began: Ended: Duration:
  • Cloud Connectors

We will be performing maintenance on your Cloud Connector. Once the maintenance is complete, your Cloud Connector will continue processing data from where it left off. No action is required from the customer. If you do see any issues post the maintenance activities, kindly raise a Support Case for further triage.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Site Collector missing data

Began: Ended: Duration:
  • Site Collector

We have not received data from one or more Site Collectors in the last 4 hours. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

[Resolved] VPN Disconnected

Began: Ended: Duration:
  • Site Collector

The VPN on the Site Collector has been disconnected for over 4 hours. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

No further notices from the past 7 days.